Mitchel C.


Mitchel C.

Mitchel C.

Es de Valencia (Valencia)

Registrado el 01-09-2014

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Así es Mitchel

Mitchel Cox

Personal Information

Address: Gran Via Germanias, 5, Puerta 4, 46004
Phone: +*******Email: *******
DOB: 24th May 1990
Nationality: British/English

Profile

Motivated, positive and capable individual, forever seeking opportunities to gain a broader range of knowledge whilst contributing existing experience. An ability to learn quickly and remain positive in stressful environments and situations. Experience in utilizing good communication skills at different levels of staffing, management and clients and effective in conveying and assimilating information. Used to producing quality output under tight time schedules, taking responsibility for staff whilst maintaing a good sense of humor along with courtesy and manners in potentially confrontational circumstances.


Employment Details

Self Employed, Wordwide
Teacher of English & Business Ethics
November 2011 to Present
Two years experience teaching Conversational & Business English as well as Business Ethics in both London and Madrid at companies such as Santander (inc. ISBAN, GEOBAN), Ernst & Young, Airbus Military and Government institutions such as the Ministry of Economy & The SNS.

Lesson/Course Planning
Classroom Management
Exam preparation (FCE)
Translating
Excel, email/letter writing and telephone manor
International business relations
Assisting in the recruitment of professional internationals in the UK

Charles Stanley Stockbrokers, London
SIPP Administrator
October 2011 to May 2012
In October 2012 a client request that I contact the Director of SIPP & SASS at Charles Stanley, which in doing so lead to a job offer a few weeks later. The knowledge and experience to be gained was too valuable to decline the opportunity.

Client relationship management
Detailed knowledge of FSA and HMRC regulation
Investment purchasing (TIPS, OICS, SIVS, Unit Trusts, Bonds, Cash Deposits, Commercial Property
Investment Management servicing
VAT Registration and Tax Vouchers
New Business applications
Fraud investigations
Money movements
Fund Vetting
Junior administrator training and support
Online developments in co-operation with Delta software solutions
Internal efficiency developments

James Hay Pension Trustees Limited, Salisbury
Customer Services / Account Executive
Oct 2007 to October 2011
Initially a call centre operative specifically dealing with all technical enquires and complaints regarding SIPP, SASS & WRAP investment vehicles. Whilst under this role many other tasks were undertaken, these include audit and marketing projects for Santander Private Banking UK.

In May of 2010, the company restructured and a few of us were fortunate enough to be promoted to an Account Executive. The new role meant we were given the responsibility to maintain and retain a relationship with some of the leading IFA's and their clients, globally. Handling portfolio values in excess of £4m. Tasks include the following:

Building rapport
Liaising with Business development managers to follow leads
Investment purchasing (TIPS, OICS, Unit Trusts, SIVS, Structured Products, Bonds, cash deposits)
Property Administration
Pension Contributions inc. HMRC tax reclaims
Technical product enquiries
VAT registration
Tax Vouchers
Anti money laundering
Benefit (GAD) calculations and payments
Banking procedures such as Direct Debit establishment
Property management
Complaints procedures and concessions
Team workflow management and statistics reporting to department managers.
Project Management & Team Leader experience

Reeve Bakery, Salisbury
Sales Assistant
November 2006 to Oct 2007
Production of sales items in support of the main business, accountable for quality and quantity control to meet customer demand. Taking care of stock control, including orders, delivery and shortfalls and presenting balance sheets (sales, stock and receipts) to management at the end of the working day. Involved in customer/business sales, complaints and orders. Experience in applying Health & Safety standards in a dangerous environment.


Golden Swan, Pewsey
Assistant Facilities Management
May 2006 to November 2006,
All-in experience to support a family business, including but not limited to: refurbishment to prepare business for launch, provision of services, waiting, bar, stock control and deliveries (cellar work), customer services & management, domestic responsibilities in both kitchen, bar and accommodation. Assisting in the running and control of a B&B, campsite, stable and function room facilities.

Education

GCSE and additional Qualifications:

English. Lit GCSE.Grade C
English. Lang GCSE.Grade B
I.C.T GCSE.Grade B
Music GCSE.Grade C
Science.Chem GCSE.Grade C
Science.Bio GCSE Grade C
Maths GCSE.Grade C
Design and tech GCSE.Grade D
I.C.T Key Skills.Passed
Numeric Key Skills.Passed
Art & Design BTEC National Diploma.Pass
Business Studies BA
Pensions & Investments AMPI

Habilidades

Servicios profesionales y freelance: Secretaría virtual | Correctores y traductores

Clases particulares: Oposiciones | Logopeda o especialista TDA-H | Otras clases particulares

Empleos


Employment Details

Self Employed, Wordwide
Teacher of English & Business Ethics
November 2011 to Present
Two years experience teaching Conversational & Business English as well as Business Ethics in both London and Madrid at companies such as Santander (inc. ISBAN, GEOBAN), Ernst & Young, Airbus Military and Government institutions such as the Ministry of Economy & The SNS.

Lesson/Course Planning
Classroom Management
Exam preparation (FCE)
Translating
Excel, email/letter writing and telephone manor
International business relations
Assisting in the recruitment of professional internationals in the UK

Charles Stanley Stockbrokers, London
SIPP Administrator
October 2011 to May 2012
In October 2012 a client request that I contact the Director of SIPP & SASS at Charles Stanley, which in doing so lead to a job offer a few weeks later. The knowledge and experience to be gained was too valuable to decline the opportunity.

Client relationship management
Detailed knowledge of FSA and HMRC regulation
Investment purchasing (TIPS, OICS, SIVS, Unit Trusts, Bonds, Cash Deposits, Commercial Property
Investment Management servicing
VAT Registration and Tax Vouchers
New Business applications
Fraud investigations
Money movements
Fund Vetting
Junior administrator training and support
Online developments in co-operation with Delta software solutions
Internal efficiency developments

James Hay Pension Trustees Limited, Salisbury
Customer Services / Account Executive
Oct 2007 to October 2011
Initially a call centre operative specifically dealing with all technical enquires and complaints regarding SIPP, SASS & WRAP investment vehicles. Whilst under this role many other tasks were undertaken, these include audit and marketing projects for Santander Private Banking UK.

In May of 2010, the company restructured and a few of us were fortunate enough to be promoted to an Account Executive. The new role meant we were given the responsibility to maintain and retain a relationship with some of the leading IFA's and their clients, globally. Handling portfolio values in excess of £4m. Tasks include the following:

Building rapport
Liaising with Business development managers to follow leads
Investment purchasing (TIPS, OICS, Unit Trusts, SIVS, Structured Products, Bonds, cash deposits)
Property Administration
Pension Contributions inc. HMRC tax reclaims
Technical product enquiries
VAT registration
Tax Vouchers
Anti money laundering
Benefit (GAD) calculations and payments
Banking procedures such as Direct Debit establishment
Property management
Complaints procedures and concessions
Team workflow management and statistics reporting to department managers.
Project Management & Team Leader experience

Reeve Bakery, Salisbury
Sales Assistant
November 2006 to Oct 2007
Production of sales items in support of the main business, accountable for quality and quantity control to meet customer demand. Taking care of stock control, including orders, delivery and shortfalls and presenting balance sheets (sales, stock and receipts) to management at the end of the working day. Involved in customer/business sales, complaints and orders. Experience in applying Health & Safety standards in a dangerous environment.


Golden Swan, Pewsey
Assistant Facilities Management
May 2006 to November 2006,
All-in experience to support a family business, including but not limited to: refurbishment to prepare business for launch, provision of services, waiting, bar, stock control and deliveries (cellar work), customer services & management, domestic responsibilities in both kitchen, bar and accommodation. Assisting in the running and control of a B&B, campsite, stable and function room facilities.


General
Competent in the use of IT equipment including MS Office & OSX
Experienced Traveller (both at home and abroad)
Lived abroad for 8 years. Germany, South Africa, Canada, Madrid
Volunteering (Internet cafe, Local Radio, Sports Facilities Management, Food Banks)

Estudios


English. Lit GCSE.Grade C
English. Lang GCSE.Grade B
I.C.T GCSE.Grade B
Music GCSE.Grade C
Science.Chem GCSE.Grade C
Science.Bio GCSE Grade C
Maths GCSE.Grade C
Design and tech GCSE.Grade D
I.C.T Key Skills.Passed
Numeric Key Skills.Passed
Art & Design BTEC National Diploma.Pass
Business Studies BA
Pensions & Investments AMPI

Idiomas

Ingles, Espanol